A little while ago I did an unboxing post about my Madison Street Beauty haul. Unfortunately, the package had been damaged in the mail and some items were missing. One item was also not what I had asked for. This is just a little update to say everything was resolved!
I contacted the shop owner about my issue and she got back to me within the hour. After a short conversation, she offered to send me everything that I was missing! That was Jan 8th and she said she would immediately send it out. She must have, because the package got here Jan 17th, and shipping here takes about that long. My replacement items were sent in a bubble mailer instead of the flimsier plastic kind like the last one too.
This really impressed me. Not only did she send me free replacements, even though the missing items were possibly at the fault of the post office. On top of that, it seems like she changed the packaging in an attempt to keep what happened before from happening again.
Here are my 3 replacement shades:
All of these are really gorgeous. I got a nice mix of mattes and shimmers and their matte formulas are really impressing me! I will have a swatch post for the full haul up soon! I'm glad everything got resolved because the shadows are really nice, and I didn't want to give them a crappy review just because I'm feeling bitter. :P